Delivery Policy
Last updated: January 2025
All Emerald Translations services are delivered digitally. No physical product is shipped. Files are delivered by email or agreed secure channel.
Standard delivery timelines
| Service | Standard time | Express |
|---|---|---|
| Document & Apostille | 2-4 working days | Yes (+€44.50) |
| E-Commerce Localisation | 7-10 working days | No |
| Audiovisual | 3-7 working days | On request |
| Medical & Pharmaceutical | 4-7 working days | No |
| Legal Contracts | 3-6 working days | Yes (+€44.50) |
| Brand Communication | 3-6 working days | No |
Start of work
Work begins after payment confirmation and receipt of all source materials. Delivery timelines are calculated from receipt of complete materials.
Contact
Emerald TranslationsVia Masdea, 3, 74121 Taranto (TA), Italy
hello@emerald-translations.com